Basic Information

COMPANY NAME: LAGUNA NOVIGRAD d.d. for hotel industry and tourism

ABBREVIATION: LAGUNA NOVIGRAD d.d.

RESIDENCE: Škverska 8, 52466 Novigrad

TOURIST AGENCY NAME: GoAdria Turistička Agency

BUSINESS ADDRESS: Mirna 2, 52466 Novigrad

OIB: 58935879058

ID CODEHR-AB-52-040302552

BUSINESS BANK: IKB Umag d.d.

SWIFT: ISKBHR2X

IBAN: HR9823800061120002886

FORM OF OWNERSHIP: Private

BASIC CAPITAL: 29.900.000,00 kn paid in full

COURT: Commercial Court in Pazin, Tt  - 8/1466-2

MBS: 04060543

YEAR OF SOCIAL ESTABLISHMENT: 1990

OPERATION MANAGER: Sara Sabadin

Contact: sara.sabadin@goadria.com 

The capacity in which performs and the authority which has:

Permament employee of Laguna Novigrad d.d., authorized by the Certificate of passed examination, High Business School PAR in Rijeka, from April 6th, 2018, responsible for the work of the travel agency. 

WORKING HOURS:

  • Monday - Friday: 08:00 - 18:00
  • Saturday: 08:00 - 16:00
  • Sunday: Closed

COMPETENT AUTHORITY: 

Ministry of Tourism - Indipendent Sector of Tourism inspection, Trg maršala Tita 8 / I, 10000 Zagreb, Croatia

SUBMISSION OF COMPLAINTS:

According to the Consumer Protection Act, the consumer has the right to file a written complaint on the quality of service provided to one of the following ways:

- personally at athe agency's office at: Mirna 2, 52466 Novigrad,

- by mail to: GoAdria Mirna 2, 52466 Novigrad

- by e-mail address: info@goadria.com 

- or by telefax number: +385 52 555 555

The response to the consumer's written complaint is given in written form no later than 15 days after the receipt of the complaint. 

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